In any cleaning operation, the cleaning supervisor or company owner is probably the most important person who can motivate cleaning crews to take pride in their work. But how does one motivate, instruct, communicate and lead the cleaning staff so that there is enthusiasm and positive energy during work performance?
In every cleaning project that I have had from cleaning floors to managing teams across the nation – I have used motivation to drive high performance and excellent results from my teams and myself.
Motivating and leading is what I love to do.
Often time cleaning company owner face the problem of keeping all supervisors and cleaning crew members motivated. Initially, all cleaning crew members start out doing a great job from the first day, but over time with inadequate supervision performance may go downhill. This makes the company owner to think how he can motivate and lead the cleaning crew to achieve the same desire and interest as the owner him/herself.
Here are some basic tips for the cleaning business owner to motivate their crew members:
Find out the strengths and weaknesses.
Praise them for their "strong" points and reward them publicly.
Identify their weak points and encourage them for improvement.
Give them recognition as things happen.
Provide interactive discussions, fast paced meetings, and up to date equipments.
Emphasize on the importance of taking breaks.
Bring in temporary help to support your team during peak workloads.
Offer competitive salaries and commissions.
Maintain a sense of humor and friendly relationship with your staff.
Conduct a staff interest survey to see if they are in the most appropriate position.
Ask each crew member if they are unhappy with any aspect of the work and what changes need to happen so that they are satisfied.
Spend one on one time with each crew member on a regular basis and provide positive feedback.
Whether you are looking to energize your cleaning supervisor, manager or crew members the above tips will work for you.
Investing a little or more time in motivating your cleaning staff is the raw material of personal energy that makes every person and every organization successful. De-motivation or poor moral is a ‘cancer’ and can infect a lot of people and yourself too in your organization. There should only be positive energy within all levels of your organization. So, keep motivating your employees at all times.
This article is property of Areal Building Services - the cleaning serving for janitorial company serving people throughout the nation including Calgary, Edmonton, Toronto and Vancouver for more than 20 years. For more information on cleaning houses, offices, carpets and upholstery, visit our website http://www.areal.ca.